All your commonly asked questions are answered…
Check-in is from 2.00pm
Check-out is at 11.00am
If you need to make a special arrangement for arriving or leaving our Kensington hotel outside these times, please let us know when you book. If you’re leaving London later in the day, we’ll be happy to keep your bags safe for you.
We see it as our job to help you have the best possible stay in London, inside and outside the hotel.
Our hotel is located at 61 Gloucester Road Kensington SW74PE. The closest tube station is Gloucester Rd which is only a short 50m walk form the hotel. Gloucester Road tube station services the Piccadilly, District and Circle lines. Visit the following sites for more information on the London Underground and transport options from London’s major airports.
Alternatively the hotel can happily arrange a private car to pick you up from your arrival point or arrange a seat on a shuttle service. For more information on these services please email [email protected] and with your arrival details for us to give you a tailored quote.
Our friendly reception team are available 24 hours a day to assist with all your concierge needs including directions, recommendation and tour bookings.
We’ll happily arrange tickets and transport for you and our knowledgeable reception staff are the perfect people to ask if you want to know the best places to visit, or the hippest places to hang out whilst you’re in London as well as anything else you need.
- restaurant reservations
- theatre ticket bookings
- shopping and sightseeing recommendations
- sightseeing tours
- tickets to London’s attractions
- courier and chauffeur services
- airport transfers (including hybrid vehicles)
- return flight confirmation
- sports and entertainment tickets
For more information on what’s available when your visiting, check out our Tour and Theatre Ticket booking page.
To make things even easier, you can email our team at [email protected] with your questions so that we can have everything ready and waiting when you arrive.